Frequently Asked Questions
Everything you need to know about our sustainable outdoor furniture.
What is POLYWOOD furniture made of?
POLYWOOD lumber is made from sustainable materials including landfill-bound and ocean-bound plastics. It is a proprietary blend of HDPE (high-density polyethylene), UV-inhibited pigment systems, and foam additives.
Is the furniture weather-resistant?
Yes, our furniture is built to withstand all four seasons. It is resistant to rain, salt spray, and extreme sun, and it will not splinter, crack, chip, peel, or rot.
How do I clean and maintain my furniture?
Maintenance is simple. For regular cleaning, use a soft-bristle brush with warm water and a mild dish soap. No sanding, painting, or staining is ever required.
What is your shipping policy and lead time?
Most items ship within 3-5 business days. Shipping is free for all orders within the contiguous United States. Once shipped, you will receive a tracking number via email.
What is the warranty on POLYWOOD products?
We stand behind our craftsmanship with a 20-year residential warranty and a 3-year commercial warranty, ensuring your investment is protected for decades.
Can I return my order if I am not satisfied?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a refund, minus any applicable restocking fees.